"The Ombudsman provides real protection. Its a good deal equally for Consumers and Installers."

In a first for the industry both consumers and Installers have access to a complaints service that has 'teeth' and the power to enforce its awards.

Objectives of The Ombudsman Scheme

"To bring together a group of high quality, specialist installation businesses from around the UK with the purpose of promoting best practice and providing consumers with a professional installation and guarantee. It also provides, free of charge to consumers, a mechanism to have complaints and grievances investigated by way of mediation or arbitration (using independent inspections where deemed necessary) with results which are fair and reasonable in the circumstances."

Find your local dgcos installer

To find your nearest dgcos accredited member please click the find an installer tab.

Find an installer

nickross_4b5991869eb2c