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The Double Glazing & Conservatory Ombudsman Scheme aims to protect consumers and improve the reputation of the glazing industry. Find out more about DGCOS by selecting the relevant page on the right.
Windows
Most properties lose heat through their windows, but energy efficient glazing keeps them warmer and quieter. Energy efficient windows can also make your home more comfortable and reduce your carbon footprint.
Doors
Doors are available in a range of modern materials including uPVC, Composite and Timber. Each material has its own benefits including thermal efficiency and acoustic performance. What's more Doors are available with a range of glazing options including Triple Glazing. Different types of doors include: French Doors, Bi-folding doors and Patio Doors.
Conservatories
Conservatories are a great way to add style and value to your home. They are available in a huge range of bespoke, classic and contemporary designs that can help open up your property and allow more light to enter.
Orangeries
Roofline
Roofline products are designed to protect your home from the elements that can lead to damp and mould on the inside of your home. Replacing your roofline with a modern uPVC alternative will prevent rotting, discolouration and improve the performance of your roof.
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Other products covered under the DGCOS scheme include garden rooms, garage doors and porches. Click on the relevant product to find out more.
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Double Glazing News

Continued support for installers from DGCOS

DGCOS has launched its installer brochure, outlining the key benefits of being a DGCOS member, in an easy-to-access format. Aimed at potential member companies, the brochure clearly explains the details of the support installers have access to when they are DGCOS members. Faisal Hussain, DGCOS Chief Executive, explains more: “In light of recent enquiries from companies who are looking to become …

2 and 6 year registration options now available from DGCOS

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) now has two and six year registration options available to installers to reduce excess financial burden on companies. Faisal Hussain, Chief Executive, explains: “We have seen through our mediation process how much time it can take for installers to deal with customers when the guarantee is not clearly worded and consumers believe that th…

The power of positive customer experiences for businesses

Good customer service can reap rewards for window and door installers, and a customer services strategy should be part of every business. Here, Faisal Hussain, Chief Executive of Double Glazing & Conservatory Ombudsman Scheme (DGCOS), explains why taking care of customers is so important. I am sure that most, if not all, readers will have experienced poor customer service in their lifetime – I k…

How Industry Awards can Endorse Business Activity

Industry awards bring a range of benefits to companies, if they are approached properly, says Faisal Hussain, DGCOS Chief Executive. Here, Faisal discusses how important awards are, and how they can put a business at the heart of their profession. If you search online for industry awards, you will find a range of events, from local business and regional awards to industry-specific events, not leas…

Installer support from start to finish

At the heart of DGCOS is a commitment to provide a holistic support programme to members which reflects the needs of the variety of installers companies within the industry. Here, Faisal Hussain, DGCOS Chief Executive, outlines the benefits that members receive. At DGCOS we are dedicated to assisting installer members throughout every phase of their journey, which is reflected in a comprehensive f…