Double Glazing News

Accreditation DGCOS

DGCOS Department Spotlight – Accreditation

With consumer protection at our heart, DGCOS continually strives to raise industry standards, starting with our Accreditation Process (assessment process before a potential new member is offered membership). This article will give insight into the accreditation process into becoming a DGCOS member. All interested installers must satisfy DGCOS’s requirements of high standards of quality, ethic…

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DGCOS & Assure Partnership

DGCOS and Assure Partnership hits major milestone.

Milestone reached: 50,000 homeowner certificates delivered through DGCOS and Assure Partnership, all within 24 hours of completion. Leading consumer protection organisation DGCOS is celebrating two years of partnership with one of the UK’s fastest growing, independent Competent Person Schemes, ASSURE Certification Ltd. The partnership recently hit the milestone of issuing 50,000 certificates to…

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Approved DGCOS

DGCOS receives ADR Approval from Chartered Trading Standards Institute

On the 1st August 2018, QA Scheme Support Services Ltd (QASSS) received official approval as a consumer Alternative Dispute Resolution (ADR) body. QASSS Ltd provides various services for the following consumer protection schemes: • The Double Glazing and Conservatory Quality Assurance Ombudsman Scheme (DGCOS)• The Home Insulation & Energy Systems Quality Assured Contractors Scheme (HIES)• Th…

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Solving window condensation problems

How to solve a consumer’s window condensation problems

Condensation in or on glass sealed units. It’s a complaint that crops up every year for installers, whether it’s a complaint from existing or new customers. But all of these complaints can be relatively easily resolved with the customer, once you know what information to provide. So let’s look at the three different condensation complaints: Condensation due to “breakdown” of the glass s…

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