At the heart of DGCOS is a commitment to provide a holistic support programme to members which reflects the needs of the variety of installers companies within the industry. Here, Faisal Hussain, DGCOS Chief Executive, outlines the benefits that members receive.
At DGCOS we are dedicated to assisting installer members throughout every phase of their journey, which is reflected in a comprehensive f…
February 2024 marks the five year anniversary with George Clarke as Brand Ambassador for The Double Glazing and Conservatory Ombudsman Scheme (DGCOS).
DGCOS and George both share a commitment to upholding the highest standards in the double-glazing industry.
Reflecting on the milestone, George Clarke, DGCOS Brand Ambassador, comments, “Celebrating five years with DGCOS has been nothing short of …
DGCOS, the Double Glazing and Conservatory Ombudsman Scheme, has been announced as a Finalist in this year’s GGP Installer Awards. Faisal Hussain, Chief Executive, says,
“The whole team has worked hard to really maximise the installer journey benefits we provide to our members. Our mission is simple: to communicate to the industry at large that targeted, industry-specific support is available …
It seems that no sooner had we come through the challenge of Covid-19, we were straight into a cost of living crisis, both of which have affected the door, window and conservatory industry. In his latest column, Faisal Hussain, DGCOS Chief Executive, discusses the implications that economic pressures have had on installers and how they can best adapt.
The last few years have been difficult for bot…
Throughout his experience of doing significant home renovations, Faisal Hussain, DGCOS Chief Executive, has been exposed to various levels of customer service. He discusses here the main issues that have impacted on him and gives his thoughts on how installers can offer top level service to their customers.
Over the last few months, I have been in the position of being a customer of various trade…