Mr. & Mrs. Smith placed an order with a DGCOS member to manufacture, supply and install a range of joinery and glazing products for an Orangery construction. The total contact value was £53,734. Mr. & Mrs. Smith paid the installer £48,361.35 in deposit and stage payments but unfortunately the installer ceased to trade prior to the joinery and glazing products being purchased. Sadly the consumers…
Mr. Young contracted a DGCOS member to install a bespoke double-glazing conservatory for a contract value of £61,600. Unfortunately the member ceased to trade before any work had been undertaken leaving Mr. Young with partially completed base work for £38,502.
Fortunately for Mr. Young he used an accredited installer and so DGCOS were able to protect the customer completely. Without DGCOS protec…