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The Double Glazing & Conservatory Ombudsman Scheme aims to protect consumers and improve the reputation of the glazing industry. Find out more about DGCOS by selecting the relevant page on the right.
Windows
Most properties lose heat through their windows, but energy efficient glazing keeps them warmer and quieter. Energy efficient windows can also make your home more comfortable and reduce your carbon footprint.
Doors
Doors are available in a range of modern materials including uPVC, Composite and Timber. Each material has its own benefits including thermal efficiency and acoustic performance. What's more Doors are available with a range of glazing options including Triple Glazing. Different types of doors include: French Doors, Bi-folding doors and Patio Doors.
Conservatories
Conservatories are a great way to add style and value to your home. They are available in a huge range of bespoke, classic and contemporary designs that can help open up your property and allow more light to enter.
Orangeries
Roofline
Roofline products are designed to protect your home from the elements that can lead to damp and mould on the inside of your home. Replacing your roofline with a modern uPVC alternative will prevent rotting, discolouration and improve the performance of your roof.
More
Other products covered under the DGCOS scheme include garden rooms, garage doors and porches. Click on the relevant product to find out more.
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e.g. PR7, LS1 or LS1 IJU

Bespoke Conservatory

Installing a conservatory can enhance the appearance of your home and create additional and more versatile space that can be used for multi-purposes. However, a bespoke conservatory puts you firmly in control and allows you the freedom to turn your dream conservatory into a reality.

Bespoke conservatories allow homeowners to have the freedom to design a conservatory to their exact requirements. If you want to create an intricate extension to your home or want to create something completely unique a bespoke conservatory is designed around you.

Courtesy of Apropos Conservatories

Every part of a bespoke conservatory is specially made to the customers exact specification. Homeowners can choose from a range of materials as well as personalise how there conservatory looks with just some of the following:

Finishing touches

Flooring
Lighting
Blinds
Under-floor heating

Consumer Benefits

When you enter into a contract with a member of DGCOS to install glazing products at your home in England, Scotland, Wales or the Isle of Wight, you should receive the following.

Consumer advice line
We are on hand to answer any questions you may have once you have entered into a contract with a scheme member.
Deposit and stage-payment protection insurance
This covers up to 25% of the contract value (maximum limit of £5,000) for 120 days, once your installation is registered with us.
Insurance-backed guarantee (IBG)
An IBG provides protection if your installer ceases (stops) trading and cannot honour the terms of their written guarantee. You will receive an IBG once the member has added in a date on our system to show when they completed your installation.
Alternative dispute resolution
Our expert mediators are always on hand to help resolve any disputes you may have with one of our members.
Access to an ombudsman
You will have free access to an ombudsman if we cannot settle your complaint.

Please read the consumer advice section to understand the protection you may receive and the obligations you have. Click here to visit the consumer advice section.

Recent Installations of Bespoke Conservatories

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