To support the changing market, The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) is introducing shorter 6 and 2 year registration options for members, in addition to its current standard of 10 years, allowing members to offer more relevant protection on installations and replacements.
Faisal Hussain, DGCOS Chief Executive, explains the thought-process behind the decision: “Did you know…
Outside of work, DGCOS Chief Executive, Faisal Hussain, is undergoing significant home renovations, and his experiences with different types of tradespeople have proven how important good service levels are in terms of winning and retaining customers. Here he outlines important factors installers may like to consider in their own businesses.
It has been an interesting exercise trying to renovate m…
Accessing debt support and achieving financial health
In the final instalment of our mental health podcast series, we talk to Greg Jenkinson, Debt Advisor from StepChange, one of the best UK impartial and free Debt advisory services and Michael McGougan, DGCOS Head of Membership. This podcast discusses ways in which to take control of your financial position, minimise your financial stress and und…
Improving Wellbeing and Mental Health
This episode of our mental health podcast series is one that is particularly relevant to all of us, regardless of where we work or what we do. Dr Rachael Cooper and Cathy O’Hara have many years of experience in working with people with mental health issues, and they bring their vast knowledge to this broadcast.
Dr Cooper has been a GP in Newcastle for 22 yea…
Taking a holistic approach to supporting your team
In the latest instalment of our mental health podcast series, we talk to Martin Lockham, Head of Fundraising and Growth at Mates in Mind, one of the UK’s leading charities supporting mental health awareness within the workplace, and Louise Auld, DGCOS Executive Assistant.. This podcast discusses ways in which companies can support their staff wh…