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Nick Ross

Nick Ross (Former BBC watchdog, Crime Watch Presenter & DGCOS ambassador)

What is the difference between mediation and arbitration?

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Mediation is a voluntary dispute resolution process were a ‘neutral person’ helps the parties to reach a negotiation settlement. The process is designed to bring the matter to a speedy conclusion.

Arbitration is a more formal process that leads to a judicial decision based on the material submitted by the parties involved. 

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