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The Double Glazing & Conservatory Ombudsman Scheme lets you know who you can trust.

Nick Ross

Nick Ross (Former BBC watchdog, Crime Watch Presenter & DGCOS ambassador)

When can Ombudsman Services not investigate?

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Ombudsman Services cannot investigate when the complaint has previously been heard by another tribunal or court, and examples of instances when Ombudsman Service’s powers are limited, are: when another Ombudsman has statutory control of the matter, and when a complaint involves an allegation of fraud – this must be investigated by the police.

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