Double Glazing & Conservatory Ombudsman Scheme introduced by Nick Ross

"If you're thinking of buying double-glazing or a conservatory I strongly recommend you use a DGCOS member."Nick Ross

Find Your Local DGCOS Installer

DGCOS TV Advert 2011

 

Welcome to the Double Glazing & Conservatory Ombudsman Scheme (DGCOS)

If you are looking to obtain a quote for: Double Glazing products, Conservatories, Doors, Porches, Fascias, Soffits, Roofline Products or Orangeries you should request a free quote from a DGCOS Accredited Installer.

All DGCOS Accredited Installers are continually vetted in many areas to ensure consumers are satisfied. All customers receive comprehensive protection throughout the buying, installation and after sales service experience.

DGCOS is the only Ombudsman Scheme for the double glazing installation industry. However, membership is optional. Customers should check to establish if your installer is on the DGCOS national Network of Accredited Installers before placing your order.

Every customer using a DGCOS Accredited Installer receives:

  1. Free quotes from Fully Vetted Installers
  2. Free Advice Line- 0845-053-8975
  3. Free Deposit Protection*
  4. Free Comprehensive Guarantee
  5. Free Insurance Backed Guarantee*
  6. Free Use of Inspectors, Mediators and The Ombudsman
  7. Free Access to Compensation Fund to honour Ombudsman awards.

*DGCOS insists every customer of every member receives the protection of these services through its Approved Supplier.

DGCOS provides a FREE service to investigate any complaints. This includes: FREE mediation, FREE independent inspections, FREE arbitration and a Compensation Fund to honour awards made by the Ombudsman. DGCOS gives customers comprehensive protection.

The scheme's spokesman is Nick Ross (ex BBC Watchdog and Crimewatch presenter).

Ensure your investment is safeguarded. 

The Consumer Protection Report

Watch Nick Ross & David Herman Interview

Click Here for DGCOS Conference

Click Here for Member Interviews 

Background History of The Ombudsman Scheme

Find your local dgcos installer

To find your nearest dgcos accredited member please click the find an installer tab.

Find an installer