"I strongly recommend, for reasons of security and protection, consumers use a member of DGCOS."
Consumers
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What are the Benefits for Installers?
Benefits To Consumers
Consumers using Accredited Members of DGCOS have the advantage of the following benefits:
- A comprehensively vetted Installer.
- Deposit Protection Insurance to safeguard any deposits you may pay (up to 25% of the contract price maximum cover £50,000).
- A Comprehensive Written Guarantee on the quality of workmanship.
- An Insurance Backed Guarantee to protect the original guarantee in the event of the installer ceasing to trade.
- Free inspections of disputed installations when necessary during the mediation and/or arbitration process.
- Free Conciliation, Mediation, and Arbitration Procedures to deal with any disputes that may arise between consumers and members.
- Access to the DGCOS Compensation Fund to honour any awards made by The Ombudsman.
Consumers therefore have a very high level of protection in place and can be secure in the knowledge that they are using an installer that DGCOS is satisfied has a proper level of competence and adequate administration procedures.
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Consumer Leaflet To find out further details on how DGCOS helps you make the right choice when choosing a reputable installer and ensures the installer honours its promises and guarantee, and does a professional job from start to finish. |
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Consumer Protection Report - 2nd Edition Find out how the report compares the actual levels of protection enjoyed by homeowners who buy windows, doors and conservatories, with the protection they think they have from the large number of organisations that offer it. David Herman’s recommendations provide a blueprint for consumer protection bodies and 10 key questions for homeowners to ask before buying double glazing or conservatories. |
Find your local dgcos installer
To find your nearest dgcos accredited member please click the find an installer tab.
