The Double Glazing & Conservatory Quality Assurance Ombudsman Scheme (DGCOS) is pleased to announce the successful completion of its ISO 9001 recertification, with the external audit identifying zero non-conformances and no opportunities for improvement. This outstanding result demonstrates the strength, consistency and maturity of DGCOS’s quality management system and its commitment to maintaining the highest standards of service and governance.
Faisal Hussain, CEO of DGCOS, said: “Achieving ISO 9001 recertification with such a strong audit outcome is an excellent result for DGCOS. It reflects the discipline, professionalism, and commitment demonstrated across the organisation in maintaining robust systems and delivering high standards of service. I want to thank everyone for their continued contribution to achieving this outcome.”
This achievement highlights DGCOS’s ongoing operational excellence and the delivery of a consistently high standard of service across the double glazing sector. The successful outcome of the external audit provides independent assurance that DGCOS’s systems and processes remain effective, well governed and aligned with internationally recognised quality standards.
ISO 9001 recertification reinforces DGCOS’s commitment to continual improvement and organisational effectiveness. DGCOS remains focused on maintaining robust processes, delivering high standards of service, and providing value for both members and consumers.