Double Glazing News | Date: December 2022

Installer matters: Attract, develop, retain

Installer matters: Attract, develop, retain

In this latest Installer Matters column for GGP Magazine, Faisal Hussain, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS), tackles a problem that’s currently thwarting the stability and growth of businesses in our sector: recruitment. We all know that people are at the heart of every business and can make or break a brand. But what we’re currently seeing across th…

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Warranty Uncertainty

Warranty Uncertainty

Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS), Faisal Hussain, says manufacturers to stop hiding behind installers when things go wrong in the latest article with Glass Times. As a leading consumer protection organisation, DGCOS often has the responsibility to give voice to, and tackle the difficult issues that some want to sweep under the carpet. Sadly, a theme tha…

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