Who has DGCOS appointed as their Ombudsman?

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DGCOS has appointed Ombudsman Services to investigate and resolve any disputes between DGCOS members and their customers that may not have been resolved at an earlier stage.

Ombudsman Services is the UK’s leading independent multisector ombudsman and is approved by the appropriate regulatory bodies to provide redress schemes. Ombudsman Services provides independent dispute resolution and runs national, private sector ombudsman schemes including the communications, energy, property, copyright licensing sectors and the Green Deal. Ombudsman Services currently employ more than 500 people at its Head Office based in Warrington.

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