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Windows
Most properties lose heat through their windows, but energy efficient glazing keeps them warmer and quieter. Energy efficient windows can also make your home more comfortable and reduce your carbon footprint.
Doors
Doors are available in a range of modern materials including uPVC, Composite and Timber. Each material has its own benefits including thermal efficiency and acoustic performance. What's more Doors are available with a range of glazing options including Triple Glazing. Different types of doors include: French Doors, Bi-folding doors and Patio Doors.
Conservatories
Conservatories are a great way to add style and value to your home. They are available in a huge range of bespoke, classic and contemporary designs that can help open up your property and allow more light to enter.
Orangeries
Roofline
Roofline products are designed to protect your home from the elements that can lead to damp and mould on the inside of your home. Replacing your roofline with a modern uPVC alternative will prevent rotting, discolouration and improve the performance of your roof.
More
Other products covered under the DGCOS scheme include garden rooms, garage doors and porches. Click on the relevant product to find out more.
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Help & Advice
About
The Double Glazing & Conservatory Ombudsman Scheme aims to protect consumers and improve the reputation of the glazing industry. Find out more about DGCOS by selecting the relevant page on the right.

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Double Glazing News

DGCOS Engages with Industry at PIGS Glasgow

On 6th September DGCOS attended the latest PIGS networking event in Glasgow. This was held at a new venue at Saint Judes in Glasgow, in a private function room upstairs. This was our third visit with PIGS this year, we previously attended Manchester in March and London in June. Attending these events is part of our ongoing strategy to network and engage with key industry leaders and trade bodies. …

DGCOS receives ADR Approval from Chartered Trading Standards Institute

On the 1st August 2018, QA Scheme Support Services Ltd (QASSS) received official approval as a consumer Alternative Dispute Resolution (ADR) body. QASSS Ltd provides various services for the following consumer protection schemes: • The Double Glazing and Conservatory Quality Assurance Ombudsman Scheme (DGCOS)• The Home Insulation & Energy Systems Quality Assured Contractors Scheme (HIES)• Th…

How to solve a consumer’s window condensation problems

Condensation in or on glass sealed units. It’s a complaint that crops up every year for installers, whether it’s a complaint from existing or new customers. But all of these complaints can be relatively easily resolved with the customer, once you know what information to provide. So let’s look at the three different condensation complaints: Condensation due to “breakdown” of the glass s…

Are You Really Complying with the Consumer Contract Regulations? Part 1

You all remember the CCRs? They became law in June 2014, their full name: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. They covered all the “information requirements” an installation company needs to provide at, or before the order is placed to ensure that the contract complies with the Regulations, and brought in new cancellation rights as part o…

What! Not another article on GDPR?!

So how does the General Data Protection Regulation (GDPR) affect installers in the glazing industry? This article hopes to give you, as installers, a little more information to add to what you may have read elsewhere to date, to help you on your way to GDPR implementation. Do Installers have to implement GDPR? Yes, of course, it’s mandatory for all firms in the UK – another law that has come …

Don't get fined! Make sure you comply with the General Data Protection Regulation (GDPR)