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Former Chartered Trading Standards Institute Services Director joins DGCOS

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Adrian Simpson - Assistant Director of Consumer Policy Adrian Simpson - Assistant Director of Consumer Policy

I’m Adrian Simpson the new Assistant Director of Consumer Policy, having joined DGCOS and HIES in December 2017.

My role is to ensure that both companies are influential and powerful and that they continue to make the market work well for consumers and businesses. The home improvement and renewables markets are incredibly politically driven and it’s important that our voice is heard.

If you’re not seen to be involved in the politics and mechanisms of Government, you can be easily forgotten!

Previous to working at DGCOS and HIES I managed the Consumer Codes Approval Scheme and Business Advice Service at the Chartered Trading Standards Institute.

Having led on business engagement before I’m sure that many members feel frustrations or experience difficulties with the law and regulations. If members identify these, it’s really important that you let us know as we will consider what we can do to make things easier. I want to make sure that we are engaging with members and representing your voice. If you think the rules and regulations don’t work then let me know and we can look at how they can be fixed. 

My day job is very much around monitoring Government outputs such as consultations, reports and market studies and seeing how we can influence these. As I’m based in Kent it’s easy for me to attend meetings and groups that have an interest in renewables and home improvements.

I’m passionate about consumer protection and business support and am proud to be a Lead Officer for the Chartered Trading Standards Institute (CTSI) as well as being on the editorial board for CTSI publications.

Outside of work I love spending time with my 3 young boys Charlie, Riley and Oliver especially if it involves going to see Spurs at Wembley, where we’ve got a season ticket after waiting 20 years for one!

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