New DGCOS Installer Newsletter Out Now

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New DGCOS Installer Newsletter Out Now

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) has published their Spring 2024 newsletter, which rounds up the news and initiatives the organisation has been involved with recently to offer valuable insights for installers and the wider industry.

“The DGCOS Newsletter is an important tool for us as a membership organisation to keep our stakeholders up to date with what’s happening, both at DGCOS and in the wider industry”, says Faisal Hussain, DGCOS Chief Executive.

“From producing a mental health focused podcast series with the National Home Improvement Council (NHIC) to adapting our registration options to include two and six year registration, our latest newsletter is packed with information for the industry.

“As well as positive news, such as gaining the ISO 9001 certification for Quality Management, we’re never afraid to discuss the more difficult issues that we collectively face. It’s been a turbulent market for a while now and in the newsletter we discuss serious issues like the real implications of when an installer ceases to trade, as well as the impact the lack of skilled installers coming into the industry has had on the quality of products and installations.

“On the other side, we discuss the powerful tools we have available to our members: data, benefits of teamwork and communication, and the importance of top-level customer service.

“DGCOS is committed to supporting our members through a wide range of initiatives, including our comprehensive Installer Journey Benefits, designed to help and support with their businesses, and our newsletter is a great example of the work we do.

The DGCOS newsletter is available to view online here:

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