Double Glazing News

Installer support from start to finish

Installer support from start to finish

At the heart of DGCOS is a commitment to provide a holistic support programme to members which reflects the needs of the variety of installers companies within the industry. Here, Faisal Hussain, DGCOS Chief Executive, outlines the benefits that members receive. At DGCOS we are dedicated to assisting installer members throughout every phase of their journey, which is reflected in a comprehensive f…

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DGCOS Celebrate 5 Years with George Clarke

DGCOS Celebrate 5 Years with George Clarke

February 2024 marks the five year anniversary with George Clarke as Brand Ambassador for The Double Glazing and Conservatory Ombudsman Scheme (DGCOS). DGCOS and George both share a commitment to upholding the highest standards in the double-glazing industry. Reflecting on the milestone, George Clarke, DGCOS Brand Ambassador, comments, “Celebrating five years with DGCOS has been nothing short of …

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DGCOS Announced as a Finalist in the GGP Installer Awards

DGCOS Announced as a Finalist in the GGP Installer Awards

DGCOS, the Double Glazing and Conservatory Ombudsman Scheme, has been announced as a Finalist in this year’s GGP Installer Awards. Faisal Hussain, Chief Executive, says, “The whole team has worked hard to really maximise the installer journey benefits we provide to our members. Our mission is simple: to communicate to the industry at large that targeted, industry-specific support is available …

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The Rolls Royce of Consumer Protection

The Rolls Royce of Consumer Protection

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) recently announced its successful accreditation to ISO 9001, one element of which includes customer satisfaction. ISO 9001 seeks proof that a business needs to ensure it maintains a focus on enhancing customer satisfaction, always looking to improve the customer and supply chain experience. Faisal Hussain, DGCOS Chief Executive, comments: …

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