Double Glazing News

Adrian Simpson - Assistant Director of Consumer Policy

Former Chartered Trading Standards Institute Services Director joins DGCOS

I’m Adrian Simpson the new Assistant Director of Consumer Policy, having joined DGCOS and HIES in December 2017.My role is to ensure that both companies are influential and powerful and that they continue to make the market work well for consumers and businesses. The home improvement and renewables markets are incredibly politically driven and it’s important that our voice is heard. If you’…

Read More
Larkin Windows

Larkin Windows

We are currently aware that Larkin Windows have gone into voluntary liquidation as of the 14th December 2015. Notice of which can be found on their company website http://www.larkinwindows.co.uk/indexhome.html

Read More
Resolving Complaints Through Mediation

Resolving Complaints Through Mediation

Handling a complaint can be stressful, time consuming and costly. Communication can often break down and a resolution cannot be found. Customers of DGCOS installers have access to a free mediation service that has helped resolve over 87% of complaints. The remaining 12% had access to a free Ombudsman service to conclude their disputes without incurring legal fees or costs. Mediation is easier and …

Read More
How To Comply With Building Regulations

How To Comply With Building Regulations

Since April 2002, it has been mandatory for homes with replacement glazing in the UK to comply with Building Regulations. Anyone who installs replacement windows or doors must certify compliance with these regulations. When having windows and doors replaced homeowners should ensure they obtain a Certificate of Compliance, which should be kept with all legal documents relating to the property. This…

Read More
Your internet browser is not supported with this website. Download a free, up-to-date browser here. ×