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The Double Glazing & Conservatory Ombudsman Scheme aims to protect consumers and improve the reputation of the glazing industry. Find out more about DGCOS by selecting the relevant page on the right.
Windows
Most properties lose heat through their windows, but energy efficient glazing keeps them warmer and quieter. Energy efficient windows can also make your home more comfortable and reduce your carbon footprint.
Doors
Doors are available in a range of modern materials including uPVC, Composite and Timber. Each material has its own benefits including thermal efficiency and acoustic performance. What's more Doors are available with a range of glazing options including Triple Glazing. Different types of doors include: French Doors, Bi-folding doors and Patio Doors.
Conservatories
Conservatories are a great way to add style and value to your home. They are available in a huge range of bespoke, classic and contemporary designs that can help open up your property and allow more light to enter.
Orangeries
Roofline
Roofline products are designed to protect your home from the elements that can lead to damp and mould on the inside of your home. Replacing your roofline with a modern uPVC alternative will prevent rotting, discolouration and improve the performance of your roof.
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Other products covered under the DGCOS scheme include garden rooms, garage doors and porches. Click on the relevant product to find out more.
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Double Glazing News

DGCOS Helps Protect Homeowners From A £53,000 Conservatory Disaster

Mr. & Mrs. Smith placed an order with a DGCOS member to manufacture, supply and install a range of joinery and glazing products for an Orangery construction. The total contact value was £53,734. Mr. & Mrs. Smith paid the installer £48,361.35 in deposit and stage payments but unfortunately the installer ceased to trade prior to the joinery and glazing products being purchased. Sadly the consumers…

DGCOS Prevents £61,000 Conservatory Disaster

Mr. Young contracted a DGCOS member to install a bespoke double-glazing conservatory for a contract value of £61,600. Unfortunately the member ceased to trade before any work had been undertaken leaving Mr. Young with partially completed base work for £38,502. Fortunately for Mr. Young he used an accredited installer and so DGCOS were able to protect the customer completely. Without DGCOS protec…

DGCOS Fixes Mr. Corristine's Conservatory Roof Leak

Mr. Corristine contracted a DGCOS member to install a new conservatory. During the course of the work and subsequent to its completion, Mr. Corristine complained about a leak in the roof. He tried contacting the original suppliers but they had unfortunately gone into liquidation. Not being able to rectify the issue, Mr. Corristine contacted DGCOS who sent round a surveyor to identify the cause of …

DGCOS Protects Mr Gledhill's Conservatory

Mr. Gledhill contracted a DGCOS member to install a new conservatory. Upon having the conservatory installed, Mr. Gledhill experienced several roof leaks. The installer repaired the roof and always honoured their guarantee. Unfortunately, the company went into liquidation. Mr. Gledhill contacted DGCOS and explained the situation. DGCOS sent out an independent inspector to his property and identifi…